Privacy Policy

The SCSISHOP Ltd are committed to protecting and respecting your privacy. For the purposes of data protection legislation, we are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. In this Privacy Policy, SCSISHOP Ltd is referred to as “we”, “us” or “our”.

Important Information and who we are

SCSISHOP Ltd is one entity. This privacy notice is issued on behalf of the SCSISHOP Limited, who are the relevant company responsible for processing your data.

(This website is not intended for children and we do not knowingly collect data relating to children)

The controller and CEO are responsible for this website.

We have appointed a Data Privacy Manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the privacy manager using the details set out below.

Contact details

Data Controller: CEO

Privacy Manager: Data Privacy Manager

Email address: disk@scsishop.co.uk      Our website address is: https://scsishop.co.uk

Registered Office – Potton House, Wyboston Lakes, Great North Road, Wyboston, Bedford. MK44 3BZ

Postal address: Wold house, 32 Cherry Hill, Old, Northampton, Northants, NN6 9EN.

Contact number: 01604 780633

Company Number: 5586476 | VAT Number: 886671956

3. VISITORS TO OUR SITE

3.1 We may at times collect and process personal data about you in the following circumstances:

3.1.1 when you complete forms on our website (“Site”). This may includes your name, address, email and telephone number, which is provided at the time of  ordering from our site or to subscribe to our Site, where you ask us to contact you about our goods or to find out about, progress, check your order;

3.1.2 whenever you provide information to us when reporting an error with our site, making a complaint or pointing out a problem with our Site, making an enquiry or contacting us for any other reason. If you do contact us, we may keep a record of that correspondence;

3.1.3 details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access (see section 10 on Cookies below); and

3.1.4 whenever you disclose your information to us, or we collect information from you in any other way, through our Site.

3.2 We may also collect data in the following ways:

Cookies

3.2.1 Our Site uses cookies to help us distinguish you from other users of our Site, Which enables us to provide you with a better experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Data collected by this site is used to:

3.3 Take and fulfil customer orders, by collecting details such as your name, address, phone number and email address when you order goods or services from us either via our Site or linked social media sites / other third party partner sites. We will use this information to process your order and comply with our contractual obligations.

3.3.1 Ensure that content from our Site is presented in the most effective manner for you and for your device;

3.3.2 Administer and enhance the site and services

3.3.3 Process and deal with any complaints or enquiries made by you; and

3.3.4 contact you for marketing purposes where you have signed up for these (see section 7.3 for further details).

IP Address

4  We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Website Links

Our Site may, from time to time, contain links to and from the websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy notice/policy of every website you visit.

5. CUSTOMERS & SUPPLIERS

5.1 We will collect details such as your name, address, phone number and email address when you order goods or services from us either via our Site or linked social media sites / other third party partner sites. We will use this information to process your order and comply with our contractual obligations.

5.2 In order to perform our contract with you, we may also need to share personal data with third parties such as payment providers and postal service organisations to assist in the delivery of goods or services you have ordered; this could include third party couriers or warranty providers.

5.3 We may also advertise your feedback on our website and marketing materials (subject to obtaining your prior consent where necessary);

5.4 We will retain your information as long as we require this to provide you with the goods or services ordered from us and for a period of 5 years afterwards. Where you have subscribed to receive marketing correspondence from us we will keep your personal data for the period of time described in section 7 below.

6. IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide the data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example to provide you with our goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

7. MARKETING

7.1 In addition to the uses described in sections 3-4 above, where you indicate you would like to receive marketing correspondence from us, subscribe to our mailing lists or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events, which we think may be of interest.

7.2 You have the right to opt-out of receiving the information detailed in section 6 at any time. To opt-out of receiving such information you can:

7.2.1 tick the relevant box situated in the form on which we collect your information;

7.2.2 clicking the unsubscribe button contained in any such communication received; or

7.2.3 email us at disk@scsishop.co.uk or call us on 01604 780633 providing us with your name and contact details.

7.3 Where you have subscribed to receive marketing correspondence from us we will keep personal data 3 years from when you last interacted with us.

7.4 From time to time we may market on behalf of other companies, for example by adding banners to our website pages. Clicking on these links will direct you to a third-party site, where you should consult their privacy policy. We will not share your personal data with any third parties without your prior consent.

8. AUTOMATED PROCESSING

8.1 We may occasionally consult with third party marketing organisations who use automated processing of anonymised personal data to make recommendations on economic or predictable consumer purchasing behaviours. We do not make decisions which affect an individual based purely on automated processing activities.

8.2 We occasionally carry out a credit checks on customers:

8.2.1 so that we can make credit decisions about you; and

8.2.2 to prevent fraud and money laundering.

8.3 Our search may be recorded on the files of the credit reference agency, if one is used.

8.4 If further to undertaking a credit check you receive a low credit score, we reserve the right not to supply you with goods or services on credit and/or require upfront payment for the goods or services you wish to purchase. In this case a member of our team will notify you.

8.5 If you provide false or inaccurate information and we suspect fraud, we will record this. if you want to see your credit file, please contact our Customer Services team who will provide you with contact details for the Credit Agency used.

9. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

9.1 In addition to the third parties mentioned above, we may disclose your information to third parties for our following legitimate interests as follows:

9.1.1 to staff members in order to facilitate the provision of goods or services to you;

9.1.2 to our affiliated entities to support internal administration;

9.1.3 IT software providers that host our website and store data on our behalf;

9.1.4 professional advisers including consultants, lawyers, bankers and insurers who provide us with consultancy, banking, legal, insurance and accounting services;

9.1.5 HM Revenue and Customs, regulators and other authorities who require reporting of processing activities in certain circumstances; and

9.1.6 third parties who we may choose to sell, transfer or merge parts of our business or assets. Alternatively, we may seek to acquire other business or merge with them. If a change happens to our business then the new owners my use your personal data in the same way as set out in this privacy policy.

9.2 We may disclose personal data to the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms and conditions and other agreements; or to protect our rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

9.3 We will not sell or distribute personal data to other organisations without your approval.

10. What personal data we collect and why we collect it

Comments

10 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

11 If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

12 When someone submits a contact form, we keep the data consisting of Customers’ Name, Email address Telephone Number. We keep contact form submissions for a period of 3 months for customer service purposes only. We not use the information submitted through them for marketing purposes.

Embedded content from other websites

13 Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

14 We will share your details for payment purposes only to Barclaycard EPDQ Services.

The data that is shared is as follows: Full name, Registered Card address, card Number, Expiry date, Any Order Reference quoted.

We use this data to process order payments only, by entering them into a secure virtual terminal online. These details are not stored anywhere

onsite, on any machine, computer or textbook.

Barclays own GDPR can be found here – https://www.barclays.co.uk/important-information/control-your-data/

14.1 How long we retain your data

14.2 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

14.3 For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

14.4 What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

14.5 Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Data Protection Officer : Mark Gale

Contact Details – Wold House, 32 Cherry Hill, Old, Northampton. NN6 9EN

Tel 01604 780633   email –  disk@scsishop.co.uk

Last updated: 09th October 2018.